VitalFlow

Privacy Policy

Learn how we protect and handle your personal information

Last updated: January 8, 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This may include:

  • Name and contact information (email address, phone number, mailing address)
  • Payment information (processed securely through third-party payment processors)
  • Account credentials and preferences
  • Communications with us, including customer service interactions
  • Survey responses and feedback

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and transactions
  • Provide customer service and support
  • Send you important updates about your orders and account
  • Communicate with you about products, services, and promotions (with your consent)
  • Improve our products, services, and website functionality
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service providers who assist us in operating our website and conducting business
  • Payment processors for secure transaction processing
  • Shipping companies for order fulfillment
  • Legal requirements or to protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request information about how we use your data
  • File a complaint with relevant data protection authorities

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

VitalFlow
Email: [email protected]
Phone: 1-800-VITAL-FLOW
Address: 123 Wellness Street, Health City, HC 12345